Jacquelyn Levy profile pic

Director of Client Care (In-Centre)

Jacquelyn Levy is currently in the role of Director of Client Care (In-Centre) at KRRC.  The Client Care
Department includes: all eight In-Centre Client Care units in the main facility, Lifestyles, Friendly
Neighbours Convenience Store, House of Sprouts Greenhouse, Nursing Supervisors, Occupational Health
and Safety Nurse, and the Scheduling Department.

Prior to working in the field of Disability Supports, she attended Saint Mary’s University in Halifax, Nova
Scotia. Jacquelyn graduated with an undergraduate Bachelor of Arts Degree in 2005, with a focus on
Behavioural Psychology, Organizational Psychology and Criminology.

Shortly thereafter, she moved to the Annapolis Valley with her partner and started working as an RRW
at KRRC.  She has very fond memories of working as a casual on all In-Centre units and would later move
into a permanent RRW position on MacArthur unit. This provided her with opportunities for training and
skill development in Dementia and Person-centered care, Palliative Care, Safe Handling and Mobility and
more.  Jacquelyn also has played an active role in the reformation of the IPP process at KRRC, where she
helped to co-chair the IPP reform committee, was part of creating holistic-focused IPP documents, as
well as facilitate orientation and client coordinator training. She also played an active role in developing
the Palliative Care resource binder/training along with other dedicated members of the Palliative Care

She later would work at several other positions within the organization, including Program Coordinator
and eventually Program Manager for both Friars and MacArthur units, before moving into the current
role within the Senior Leadership team.

Always up for a challenge, it was important for her to also pursue her original career path and she
attended the Dalhousie School of Social Work, graduating in 2016.  A third generation Social Worker in
her family, Jacquelyn continuously strives to bring integrity and a compassionate approach to the role of
Director of Client Care (In-Centre). 

Most recently, Jacquelyn has played an active role in the Pandemic/COVID Outbreak team and the Joint
Occupational Health and Safety committee. She also hopes to focus more time and effort in the
Palliative Care, Organizational Health, and Safe Mobility and Handling committees in the upcoming year.

Jacquelyn is passionate about deinstitutionalization and is honored to be part of the organization as
KRRC embraces the Disability Support Program’s vision for transformation from facility to community-
based supports. She is excited to see what opportunities are ahead for both the clients and their support

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